CUSTOMER SERVICE

Technical Support

Service Promise

Service Area

Service Promise

12

months

Response within 1 working day

24

hrs

Provide Design Solution

30

min

Reply To Technical Consultation

365

dsys

Accepting Service Requests

Strict Testing, Safe Operation

Meets the needs of user with excellent whole process management, from the material procurement, manufacturing,
process assurance to tracking of the process, which provide security for users.

Nondestructive testing

Nondestructive testing

Raw material testing

Raw material testing

Quality control of purchased parts

Quality control
of purchased parts

Quality inspection of production parts

Quality inspection of
production parts

Verification check of Duct Inspection Institute

Verification check of
Duct Inspection Institute

From Order to Machine Delivery

Checking Order

Checking Order

With the sales contract, the order tracking clerk checks the models and quantities of Duct and spare parts for Duct preparation.

Quality Test Before Delivery

Quality Test Before Delivery

Upon completion of the manufacturing of equipment, tthe quality inspector strictly checks quality of every machine with the checklist.

Check Items When Packing

Check Items When Packing

Before packaging and shipment, the order tracking clerk checks the packaged items again with the packing list to avoid loss of items.

Packaging And Transport

Packaging And Transport

Adopting international common standards for accurate design of product packaging, optimize the internal structure of transport packaging, prevent product damage rate and the effective use of transport tools, which ensure the perfect delivery of products with the most rapid, the safest and most reliable way.